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Home > Administration of the civil service >> Staff relations

Other Support

The following are examples of other forms of support available in some departments/grades:

Grade Management Meeting

The grade management meeting is an effective forum for consultation between heads of grade and individual grade members. Matters which are of interest to the grade are discussed to enhance communication between management and staff.

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Liaison Scheme

One of the general grades has put in place a liaison scheme to provide an additional channel of communication between the grade management and members. Under the scheme, grade members are invited to join the scheme voluntarily and the participants are formed into a number of liaison groups to facilitate discussion of issues of common concern among group members. The grade management meets the convenors and the liaison groups from time to time to exchange views on issues of concern to the grade.

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Mentor Scheme

The aim of the scheme is to provide new colleagues with support on an informal and personal basis. While support can be readily solicited from supervisors, staff may find it difficult to air their problems and anxiety with their immediate supervisors. Some staff may also be less expressive to their supervisors. The less formal but friendly relationship with mentors can provide them with more effective emotional support. Mentors can also give guidance, share their experience and broaden the perception of mentees about the department, and thus help new colleagues integrate better into the corporate culture.

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