Civil Service Newsletter June 2023 Issue No.114
Braving problems with coordinated and concerted efforts

Civil Service Newsletter Editorial Board

The post of Deputy Secretary of Department has been provided for in the Basic Law and was officially created in the sixth term Government to strengthen the collaboration of the top level governing team by enhancing leadership and coordination. Mr Cheuk Wing-hing, the first Deputy Chief Secretary for Administration (DCS), has been working in the Government for over 40 years. He joined the Force as an Inspector of Police in 1981 before his transfer to the Administrative Officer grade in 1984. He served 17 bureaux, departments and overseas office in the past decades, engaging in fields like election, home affairs, public health, civil service, food and environmental hygiene as well as labour affairs. He then held the post of Permanent Secretary for Innovation and Technology from 2015 to 2019. After retiring from the civil service, he took up important positions in the Government including the Chairman of the Administrative Officer Recruitment Board, Director of the Dialogue Office, Director of the COVID-19 Vaccination Programme and Adviser of the Financial Secretary’s Private Office. Let‘s share Mr Cheuk’s story on his thoughts behind taking up the position of a politically appointed official on 1st July last year.

Mr Cheuk said that he was a great fan of TV drama “CID” when he was a student. He shared its advocated values of maintaining law and order and bringing law-flouters to justice. Determined to join the Force, he applied for the post of Police Inspector upon graduation and shunned the idea of working for private companies. He worked in the Special Duties Squad, Patrol Sub-unit, Police Tactical Unit and Emergency Unit before changing track and became an Administrative Officer three years later. “I was born and educated in Hong Kong. I married my wife and started my career here, and I owe everything to this place. Working for the Government after retirement is like running another marathon after finishing one. There is not much pressure and I would do all I can to build and serve Hong Kong. I am deeply honoured for the appointment as the DCS of the core governing team to serve the Country as well as Hong Kong.” said Mr Cheuk.

Mr Cheuk Wing-hing (second left), together with the Director of Highways, Mr Chan Pai-ming (frist right); and the Director of Leisure and Cultural Services, Mr Liu Ming-kwong first left); visited Shenzhen to learn how the landscape greening and city beautification measures work for reference of Hong Kong.
Mr Cheuk Wing-hing (second left), together with the Director of Highways, Mr Chan Pai-ming (frist right); and the Director of Leisure and Cultural Services, Mr Liu Ming-kwong (first left); visited Shenzhen to learn how the landscape greening and city beautification measures work for reference of Hong Kong.

One important responsibility of the DCS is to assist the Chief Secretary for Administration in supervising and coordinating the work of nine bureaux under his purview, through which the strengths of various B/Ds can be leveraged to address bread-and-butter issues and promote social development. Mr Cheuk has been widely recognised for his work in coordinating district affairs over the past year. “Coordination is not only crucial to improving environmental hygiene, but also significant to our efforts to compete for talents, tell the good stories about our policies, address district problems arising from parallel trade, enhance people’s sense of national identity, etc.,” said Mr Cheuk.

The District Matters Co-ordination Task Force leads and coordinates the work of 18 bureaux and departments to deal with environmental and hygienic issues. The Deputy Chief Secretary for Administration, Mr Cheuk Wing-hing (third right), led heads of departments to hold a press conference to announce the Government Programme on Tackling Hygiene Black Spots.
The District Matters Co-ordination Task Force leads and coordinates the work of 18 bureaux and departments to deal with environmental and hygienic issues. The Deputy Chief Secretary for Administration, Mr Cheuk Wing-hing (third right), led heads of departments to hold a press conference to announce the Government Programme on Tackling Hygiene Black Spots.

Mr Cheuk remarked that the problem of environmental hygiene hits very close to home and affects the daily life of the public. The emergence of such thorny issues means that old methods do not work, officials should thus rack their brains to tackle them. Sometimes different departments have to take joint actions through the exercise of statutory powers to solve problems. Since the District Matters Co-ordination Task Force was set up last July, Mr Cheuk has been acting swiftly and steering the work of various departments in tackling hygiene blackspots. With a new mindset, various “standard modes of operation” were worked out to rationalise the responsibilities among departments and streamline relevant workflows with a view to resolving long-standing district environmental hygiene issues such as shopfront extension and abandoned vehicles in rear lanes. Government efforts in street cleansing and tackling shopfront extension are generally considered effective, creating a public perception that it is pragmatic and proactive.

Mr Cheuk Wing-hing (second left) visited Shui Wo Street, Kwun Tong, inspecting the joint operation of the Food and Environmental Hygiene Department and the Hong Kong Police Force against shop front extensions.
Mr Cheuk Wing-hing (second left) visited Shui Wo Street, Kwun Tong, inspecting the joint operation of the Food and Environmental Hygiene Department and the Hong Kong Police Force against shop front extensions.
Mr Cheuk Wing-hing inspected the street management and hygiene conditions in various districts.
Mr Cheuk Wing-hing inspected the street management and hygiene conditions in various districts.

Under the proposals on improving governance at the district level, the Government set up the Task Force on District Governance (“TFDG”) while the former District Matters Co-ordination Task Force was revamped as the Working Group on Environmental Hygiene and Cityscape under the TFDG. With a wider range of responsibilities in district matters, the TFDG aims to achieve better coordination and enhance district governance, giving the public a sense of satisfaction and a sense of gain in everyday life and when using government services.

Mr Cheuk Wing-hing visited Shatin Government Primary School to see how the national security education is implemented.
Mr Cheuk Wing-hing visited Shatin Government Primary School to see how the national security education is implemented.

It is of great importance to enhance patriotic sentiments and national identity among the public. Mr Cheuk gives active support to youth marching activities and public education activities on national security. Besides, he coordinates the efforts of the Development Bureau, the Culture, Sports and Tourism Bureau and the Education Bureau in setting up a task force to explore with all sectors ways to preserve and make good use of wartime relics and historical records, with a view to effectively promoting the history of the War of Resistance and fostering people’s sense of national identity.

Mr Cheuk Wing-hing visited Shatin Government Primary School to see how the national security education is implemented.
Mr Cheuk Wing-hing attended the Kwun Tong District National Security Education Day Carnival, giving full support to the National Security Education Day activities.
Mr Cheuk Wing-hing attended the Skip with the Lions in Harmony - Youth Rope-skipping Carnival cum World Record Challenge to promote “Sport for All” and disseminate the message of social inclusion to the community.
Mr Cheuk Wing-hing attended the Skip with the Lions in Harmony - Youth Rope-skipping Carnival cum World Record Challenge to promote “Sport for All” and disseminate the message of social inclusion to the community.

Moreover, Mr Cheuk has recently assumed the leadership role of the “Policy Promotion Group”. Working closely with the Secretary for Home and Youth Affairs, Director of Chief Executive’s Office, Director of Information Services and relevant B/Ds, the group will devise strategic rollout plans for new policies and initiatives, and lay proper groundwork for policy explanation to win over the public in a systematic manner. “Policy makers can become overconfident, in the conviction that their policies are logical and infallible. A sense of feeling-good may result in overlooking the extent of public doubts and perception. It is the Chief Executive’s design that through this mechanism, policy implementation can be examined in a forward-thinking, objective and comprehensive manner. In this way the Government can better present the justifications for and benefits of the policies so as to improve understanding and garner public acceptance and support.” said Mr Cheuk.

Mr Cheuk Wing-hing (centre) and the Secretary for Home and Youth Affairs, Miss Alice Mak Mei-kuen (fifth left) officiated at the pledging ceremony of the District Services and Community Care Team of Tsuen Wan District.
Mr Cheuk Wing-hing (centre) and the Secretary for Home and Youth Affairs, Miss Alice Mak Mei-kuen (fifth left) officiated at the pledging ceremony of the District Services and Community Care Team of Tsuen Wan District.

Mr Cheuk pointed out, “When I first assumed office, the media raised concerns about the specific duties of the DCS. No one is asking about that anymore as it can be seen from public information that my portfolio is substantial. I believe that the mission and professional ethics of public officials are to serve the people of Hong Kong and promote their interests. While resolving a problem is fundamental, it is executing the work beautifully that really makes the difference. That is also where public officials derive their professional satisfaction and pride.”

Before the end of the interview, we asked Mr Cheuk how he balances work and life. Mr Cheuk said that he liked living a plain and simple life. “If there are no public activities during holidays, I will go to the Hong Kong-style cafes or cooked food centre that I frequent for breakfast, and then bring takeaway back home for my family and domestic helper. For the remaining time, I will surf the internet, watch TV or videos and read some books to absorb information on sports, travel, food, literature, history, art, current affairs, technology, movies and TV, etc. That is my way of relaxing and getting my peace of mind.”

Mr Cheuk Wing-hing took part again in the 10-km run of the Hong Kong Marathon after more than ten years, and successfully completed the race.
Mr Cheuk Wing-hing took part again in the 10-km run of the Hong Kong Marathon after more than ten years, and successfully completed the race.