Civil Service Newsletter Septmember 2022 Issue No.112

Features

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Steadfastly keeping Hong Kong on the right track

Recognition for outstanding achievements in civil service

Responding to people’s needs
Opening a new chapter for public services

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Responding to People’s Needs Opening a new chapter for public services

Civil Service College
Civil Service Bureau

The Chief Executive, Mr John Lee Ka-chiu, delivered the opening speech.
The Chief Executive, Mr John Lee Ka-chiu, delivered the opening speech.
THE Prize Presentation Ceremony of the Civil Service Outstanding Service Award Scheme 2022 was held on 12 December 2022. The Chief Executive, Mr John Lee Ka-chiu, and the Secretary for the Civil Service, Mrs Ingrid Yeung Ho Poi-yan, together with other officiating guests, presented 55 awards to winning teams from 32 bureaux/departments, recognising their achievements.

This year's award scheme presented awards in four categories, including the Excellence in Partnership Awards, Excellence in Service Enhancement Awards, Excellence in Team Collaboration Awards, and the newly introduced Innovation and Technology Awards in collaboration with the Innovation, Technology and Industry Bureau.

The Chief Executive commended the winning departments and teams for their service excellence at the Prize Presentation Ceremony. He indicated that with the core value of heeding the people’s needs and a result-oriented team culture, the civil service opens a new chapter for Hong Kong, and contributes to the integration into the national development of the country. The Secretary for the Civil Service hoped the award scheme would give wider recognition to the behind-the-scenes efforts of the civil service. Colleagues can inspire and learn from each other to reinforce the citizen-oriented service ethos, so as to continuously enhance the quality of public service for the benefit of the citizens and the development of Hong Kong.

The list of awardees is now available on the thematic website www.servicexcellence.gov.hk. To deepen public understanding of the exemplary services, representatives of gold prize winners attended a meet-the-media session to share experiences on their projects on the ceremony day. The award scheme was reported by media organisations, including electronic newspapers, print media, radio and television media showcasing the good stories from the civil service. Moreover, to promote the commendable efforts of the award winners and their notable achievements, the Government has also arranged to publicise the winning cases in three episodes of a dedicated TV programme. Interested colleagues may view the programme on RTHK website www.rthk.hk/tv/dtt31/programme/csoutstandingserviceaward2022?lang=en. The Government will also produce a series of short videos for broadcast on the thematic website as well as government venues. From 2023 onwards, the Civil Service College will organise seminars for winning departments and teams to share experience and insights in providing quality service.

Thematic website on public service excellence
Thematic website on public service excellence
Dedicated television programme by RTHK
Dedicated television programme by RTHK
Photo highlights of the Prize Presentation Ceremony of the Civil Service Outstanding Service Award Scheme 2022
The Chief Executive, Mr John Lee Ka-chiu (first row, eighth left), the Secretary for the Civil Service, Mrs Ingrid Yeung Ho Poi-yan (first row, seventh left), and the Secretary for Innovation, Technology and Industry, Professor Sun Dong (first row, sixth left), together with about 550 guests and civil servants, celebrated the excellent achievements of all award winners at the ceremony.
The Chief Executive, Mr John Lee Ka-chiu (first row, eighth left), the Secretary for the Civil Service, Mrs Ingrid Yeung Ho Poi-yan (first row, seventh left), and the Secretary for Innovation, Technology and Industry, Professor Sun Dong (first row, sixth left), together with about 550 guests and civil servants, celebrated the excellent achievements of all award winners at the ceremony.
The Electrical and Mechanical Services Department won 13 awards in the 2022 Scheme. (Photo by the Electrical and Mechanical Services Department)
The Electrical and Mechanical Services Department won 13 awards in the 2022 Scheme.

(Photo by the Electrical and Mechanical Services Department)

Award recipients from the Hong Kong Police Force.
Award recipients from the Hong Kong Police Force.

(Photo by the Hong Kong Police Force)

Winning teams from the Hong Kong Fire Services Department.
Winning teams from the Hong Kong Fire Services Department.

(Photo by the Hong Kong Fire Services Department)

The Housing Department won four awards in the 2022 Scheme.
The Housing Department won four awards in the 2022 Scheme.

(Photo by the Housing Department)

The Housing Department won four awards in the 2022 Scheme.

The Secretary for the Civil Service, Mrs Ingrid Yeung Ho Poi-yan, delivered a closing speech at the ceremony.

Gold award winners took a photo with guests at the closing ceremony.

Gold award winners took a photo with guests at the closing ceremony.

Representatives from the Health Bureau and coordinating departments presented their winning project on “Together We Build” at the meet-the-media session. (more details at the "Close up" article)

Representatives from the Health Bureau and coordinating departments presented their winning project on “Together We Build” at the meet-the-media session. (more details at the "Close up" article)

Representatives from the Immigration Department presented their winning project on “Next Generation Electronic Passport System” at the meet-the-media session.

Representatives from the Immigration Department presented their winning project on “Next Generation Electronic Passport System” at the meet-the-media session.