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The team members have been interacting with many people from different sectors of the community and different parts of the world and have had to meet tight deadlines every day. Working with people of a diverse background and culture is a challenge, and the team has strived to measure up to the challenges and contribute to the best of its ability.

At present, all FSD concerned units are busy having fire drills and exercises with other government departments to enhance operational efficiency.

The Civil Aid Service (CAS) is going to have its hands full during the Events period. One of its main tasks will be crowd management at the Events and public transport interchanges as well as manning the security screening posts at the Sha Tin and Beas River venues and the Athletes Village.

As the official ticketing agent for the Events in Hong Kong, the China Travel Service (Hong Kong) Limited has already allocated some 40,000 tickets for public sale in Hong Kong out of a total of about 200,000 Olympic equestrian tickets for sale worldwide for the 13 competitions. So ensuring members of the public (as well as competitors) are safe during the events will be of utmost importance.

CAS is tasked with providing civil support services in emergencies, such as search and rescue, casualties evacuation and managing temporary shelters. Staff of the department are to assist the Security Bureau in planning, organising and conducting exercises and manning the Emergency Monitoring and Support Centre.

The department started its operation planning in early 2007 and participated in the Good Luck Beijing test event. A taskforce of 780 CAS volunteers was set up in March 2008 to handle all Events-related incidents and any emergencies that might arise. Recruiting suitable volunteers to cover the 55 days from July 20 to September 12 proved to be quite challenging for CAS, as all the volunteers have regular day-time jobs.

The Auxiliary Medical Service (AMS) perhaps has had an even bigger challenge on its hands, recruiting 700 AMS volunteers, including medical professionals, for 51 days of duty from July 26 to September 14.

It will also provide medical and first-aid services to athletes and the workforce in the warm-up and training areas of competition venues. Ambulance service coverage will also be provided at the Hong Kong Olympic/Paralympic Family Hotel. It started preparing for the Games in June 2006 when a co-ordination committee was formed to monitor deployment of seven officers, 76 doctors, 190 nurses and 204 Disaster Medical Assistants for the Equestrian Events.

The Customs and Excise Department (C&ED) began its preparations almost two years before the Games, assigning 35 officers in different functional areas to the task. The department shares the extremely important role of ensuring that Hong Kong remains terrorism-free during the Events. In preparation, C&ED has enhanced intelligence exchange with the Police Force on terrorist information; conducted drills with all concerned parties, e.g. Police Force, Immigration Department, Civil Aviation Department and the Airport Authority Hong Kong on contingency response procedures.

C&ED has also enhanced inspections of passengers and cargo at the airport and all boundary control points; deployed explosive-detector dogs and advanced technological equipment to assist in detecting explosive materials during passenger and cargo clearance processes; and conducted briefings and internal drills to enable frontline officers to be fully conversant with the response procedures in case of terrorist attacks.