Activities by Civil Service Bureau

• Slips, trips and falls are a major cause of preventable accidents in the workplace.

• This seminar aims at enhancing the participants’ awareness of the hazards of slip, trip and fall in the workplace, and their ability to prevent these accidents, ultimately creating a safer work environment for all employees.

9 June 2025

Seminar on "Understanding and Responding to Verbal Violence (Part I: for frontline staff)"

Colleagues who are interested in the topic

• The seminar aims at enhancing the knowledge of frontline staff on verbal violence at work and strengthening their skills in handling difficult customers.

• Speaker will introduce the aggressive situations/behaviours and elaborate on the coping strategies to handle them. Also, the speaker will speak on the measures to manage the stress and emotional disturbances arising from verbal violence at work.

11 June 2025

Priority will be given to supervisors/officers responsible for Occupational Safety and Health matters, as well as colleagues who are required to perform outdoor work and their supervisors

• To strengthen the protection of employees’ occupational health, the Labour Department published “Guidance Notes on Prevention of Heat Stroke at Work” (GN) in 2024 so that employers can take appropriate measures with reference to the specified criteria to reduce the risks of employees suffering from heat stroke at work.

• This seminar aims at enhancing participants’ understanding of the content and main requirements of the GN.

23 June 2025

Colleagues who are interested in the topic

• The seminar aims at introducing the signs and symptoms of occupational stress, how occupational stress may affect employees’ health and exploring the stress coping strategies through case studies.

• The speaker will also speak on how to adopt a healthy lifestyle through a balanced diet, exercises and stress management.