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Activities by Civil Service Bureau

Date Activity Target participants
19 November 2018 Seminar on “Understanding and Responding to Verbal Violence (Part I: for frontline staff)" Colleagues who are interested in the topic
  • The seminar aims at enhancing the knowledge of frontline staff on verbal violence at work and strengthening their skills in handling difficult customers.
  • Speaker will introduce the aggressive situations/behaviours and elaborate on the coping strategies to handle them; and will also speak on the measures to manage the stress and emotional disturbances arising from verbal violence at work.
29 November 2018 Seminar on “First Aid Care in the Workplace" Colleagues who are interested in the topic
  • The seminar aims at introducing the knowledge of first aid care in various emergency situations like wound bleeding, fracture, sprain, shock etc.  Demonstration of bandaging will also be made.
7 December 2018 Seminar on “Prevention of Upper and Lower Limb Disorders" Colleagues who are interested in the topic
  • The seminar aims at enhancing staff's awareness of upper and lower limb disorders.
  • Speaker will introduce the structures and functions of the upper limbs, main causes of upper limb strain, symptoms and treatment of commonly seen lower limb problems, etc.
19 December 2018 Seminar on “Chemical Safety in the Workplace and Personal Protective Equipment" Colleagues who are interested in the topic
  • Speaker will speak on chemical agents commonly found in the workplace, their effects on occupational health and control measures for preventing chemical hazards.  Guidelines on selection, use and maintenance of personal protective equipment will also be introduced.

Interested colleagues should look out for CSB’s call email(s) and sign up through your bureau/department timely.