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Pensioners' Corner >> Pensioners' medical and dental benefits
| Medical and Dental Benefits
Who are eligible The following persons are eligible for medical and dental benefits on the same basis as serving government officers:
"Family" means the retired civil servant's spouse and children who are unmarried and under the age of 21. In the case of children aged 19 or 20, they must also be in full-time education or in full-time vocational training, or dependent on the retired civil servant as a result of physical or mental infirmity. Retired officers with the pension or annual allowance suspended either under the Pensions Ordinance or Pension Benefits Ordinance are not in receipt of a pension or an annual allowance. They and their families are therefore not eligible for medical and dental benefits during the period of suspension of pension or annual allowance. How to obtain treatment Retired civil servants and/or their eligible dependants can seek treatment at Department of Health and Hospital Authority medical and dental facilities (designated facilities) throughout the territory (List). The Medical and Dental Benefits Eligibility Checking System (ECS) has been fully rolled out since 30 June 2008. Retired civil servants and their eligible dependants only need to advise counter staff of the designated facilities that they are eligible for civil service medical and dental benefits and produce valid proof of identity (e.g. Hong Kong Identity Card, Hong Kong Birth Certificate) for their inspection when they seek treatment at the designated facilities. The counter staff will verify their eligibility through the ECS. Retired civil servants without Hong Kong Identity (HKID) cards and their eligible dependants without HKID cards or Hong Kong Birth Certificate (for dependent children under the age of 11) are not covered by the ECS. The retired civil servants concerned should obtain Try. 447 (revised 2008) for themselves and their eligible dependants for presentation to the counter staff of the designated facilities when seeking medical or dental treatment. Try. 447 (revised 2008) may be obtained from the Treasury Pensions Enquiry Office of the Treasury, either in person or by post (Room 107, 1st floor, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong), by phone (2829 5113, 2829 5114, 2845 8866), by fax (2519 3222) or by e-mail (pension@try.gov.hk). The form can also be obtained in person at the Pensioner Services Unit of the Civil Service Bureau (Room 1107B, 11th floor, Central Government Offices, West Wing, Central, Hong Kong). How to make a dental appointment while residing overseas For retired civil servants and/or their eligible dependants residing overseas who wish to have a dental check-up during a visit to Hong Kong, they can either write or send an e-mail to the following office three months prior to their arrival in Hong Kong:
They should also supply their pension payment number (if applicable), Hong Kong Identity Card or passport numbers, period of visit to Hong Kong, last Government dental clinic attended, correspondence address and a copy of valid student card of children (if applicable). A check-up appointment will be reserved in the last clinic attended or in an evening clinic. Confirmation in the form of a letter or an e-mail will be sent to them by the Dental Service Central Office. Enhanced Diagnostic Services A new Block G Imaging Centre for civil service eligible persons (CSEPs) at Queen Elizabeth Hospital (QEH) will be set up on 3 January 2011. Upon the commencement of services at the Block G Imaging Centre, extra sessions of Computed Tomography (CT), Magnetic Resonance Imaging (MRI) and ultrasound scanning services for CSEPs will henceforth be arranged at the new Imaging Centre at QEH, in addition to the existing diagnostic services provided at Hospital Authority hospitals. The current transitional arrangement of arranging additional sessions at specified diagnostic centres will be replaced by the exclusive services at the new Imaging Centre. CSEPs may refer to the detailed note setting out the arrangement in detail. Please also see the Medical and Dental Benefits section of the Administration of the Civil Service. Reimbursement / direct payment of medical expenses Commonly asked questions and answers Useful Reference
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2005 copyright | Important notice
Last Revision Date : 17 December 2010