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Activities by Civil Service Bureau

Date Activity Target participants
7 May 2018 Seminar on “Occupational Stress" Colleagues who are interested in the topic
  • The seminar aims at introducing the signs and symptoms of occupational stress, and how occupational stress may affect employees' health. 
  • Speaker will elaborate on the stress coping strategies through case studies.
23 May 2018 Seminar on “Prevention and Handling of Workplace Violence" Colleagues who are interested in the topic
  • The seminar aims at enhancing the staff's awareness on workplace violence and introducing strategies, skills and case studies to prevent and handle violence at work.
  • Speaker will introduce the circumstances of workplace violence and the risk factors associated with violent behaviour, and elaborate on the strategies for prevention of violence and means of de-escalation in situation with risk of violence.
30 May 2018 Seminar on “Understanding and Responding to Verbal Violence (Part I: for frontline staff)" Colleagues who are interested in the topic
  • The seminar aims at enhancing the knowledge of frontline staff on verbal violence at work and strengthening their skills in handling difficult customers.
  • Speaker will introduce the aggressive situations/behaviours and elaborate on the coping strategies to handle them; and will also speak on the measures to manage the stress and emotional disturbances arising out of verbal violence at work.
5 June 2018 Seminar on “Smart Work, Exercise and Healthy Lifestyle" Colleagues who are interested in the topic
  • The seminar will introduce how to adopt a healthy lifestyle such as balanced diet, regular exercise, adequate rest and stress management that enhances employees' good health.  The seminar will also explain how exercise can enhance employees' physical fitness and empower them to cope with their daily work and prevent work related injuries.  
11 June 2018 Seminar on “Understanding and Responding to Verbal Violence (Part II: for supervisory staff)" Colleagues at the supervisory level who are interested in the topic
  • The seminar aims at enhancing the awareness of supervisory staff on verbal violence at work and enhancing their ability for handling the verbal violence incidents, especially those escalated by their subordinates.
  • Speaker will introduce the aggressive situations/behaviours and the role of supervisors in the verbal violence incidents and the coping strategies to handle them; and will also speak on the skills to analyse the incidents and develop improvement/preventive measures, and to support their subordinates suffered from stress/emotional disturbances arising from verbal violence at work.
14 June 2018 Seminar on “Chemical Safety in the Workplace and Personal Protective Equipment" Colleagues who are interested in the topic
  • Speaker will speak on chemical agents commonly found in the workplace, their effects on occupational health and control measures for preventing chemical hazards.  Guidelines on selection, use and maintenance of personal protective equipment will also be introduced.

Interested colleagues should look out for CSB’s call email(s) and sign up through your bureau/department timely.