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Activities by Civil Service Bureau

Date Activity Target participants
21 November 2017 Seminar on “Chemical Safety in the Workplace and Personal Protective Equipment" Colleagues who are interested in the topic
  • Speaker from the Labour Department will speak on chemical agents commonly found in the workplace, their effects on occupational health and control measures for preventing chemical hazards.  Guidelines on selection, use and maintenance of personal protective equipment will also be introduced.
22 November 2017 Seminar on “Understanding and Responding to Verbal Violence" Colleagues who are interested in the topic
  • The seminar aims at enhancing the knowledge of frontline staff on verbal violence at work and strengthening their skills in handling difficult customers.
  • Speaker from the Christian Family Service Centre will also introduce measures to manage the stress and emotional disturbances arising out of verbal violence at work.
1 December 2017 Seminar on “Prevention and Handling of Workplace Violence" Colleagues who are interested in the topic
  • The seminar aims at enhancing the staff's awareness on workplace violence, including verbal violence and risk assessment, and introducing strategies, skills and case studies to prevent and handle violence at work.
  • Speaker from the Occupational Safety and Health Council will introduce the circumstances of workplace violence and the risk factors associated with violent behaviour, and elaborate on the strategies for prevention of violence and means of de-escalation in situation with risk of violence.
  • Representative from the Inland Revenue Department will also share hands-on experience in dealing with confrontational situations and customers with potentially violent behaviour.
6 December 2017 Seminar on “Prevention of Upper and Lower Limb Disorders" Colleagues who are interested in the topic
  • The seminar aims at enhancing staff's awareness of upper and lower limb disorders.
  • Speaker from the Labour Department will introduce the structures and functions of the upper limbs, main causes of upper limb strain, symptoms and treatment of commonly seen lower limb problems, etc.
20 December 2017 Seminar on “Understanding and Responding to Verbal Violence" Colleagues who are interested in the topic
  • The seminar aims at enhancing the knowledge of frontline staff on verbal violence at work and strengthening their skills in handling difficult customers.
  • Speaker from the Christian Family Service Centre will also introduce measures to manage the stress and emotional disturbances arising out of verbal violence at work.
27 December 2017 Seminar on “Occupational Stress" Colleagues who are interested in the topic
  • The seminar aims at introducing the signs and symptoms of occupational stress, and how occupational stress may affect employees’ health.  The seminar will also explore the stress coping strategies through case studies.

Interested colleagues should look out for CSB’s call email(s) and sign up through your bureau/department timely.